State Farm® Insurance Agent Jay Puppo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
D Bard
February 28, 2025
5
out of
5
rating by D Bard
"I have been a State Farm client for more than 30 years. Over that time I have dealt with State Farm employees and agents many times. Today, I worked with Adam at Jay Puppo's State Farm 0ffice. He was so helpful and quickly handled what I needed accomplished. Adam is friendly, easy to talk with and efficient. During our conversation he sent two quick emails to me, and that fast, we were done! Everyone at Jay's office is great."
Austin Barnes
February 24, 2025
5
out of
5
rating by Austin Barnes
"Lindy was exceptional, when safelite didn’t have the right glass and didn’t tell me, she called a shop for me and got me set up with the correct glass. 10/10 service, very nice and fast."
We responded:
"Thank you, Austin, for the fantastic review! We are thrilled to hear that Lindy went above and beyond to ensure you received the correct glass for your Subaru. Providing fast, friendly, and effective service is our priority, and we're glad Lindy delivered just that. If you need anything else, please don't hesitate to reach out. We appreciate you choosing Jay Puppo State Farm for your insurance needs! Jay"
Tonathiu Iglesias
February 11, 2025
5
out of
5
rating by Tonathiu Iglesias
"Excelente servicio, calidez humana,profesionalismo,dudas aclaradas, muchas empatía, super recomendable,"
We responded:
"¡Gracias, Tonathiu! Realmente apreciamos sus amables palabras y recomendaciones. El equipo de Jay Puppo State Farm se enorgullece de proporcionar un excelente servicio con profesionalismo y empatía, y nos alegra saber que tuviste una gran experiencia. Si alguna vez necesitas algo, ¡siempre estamos aquí para ayudarte! "
Jason Engilis
January 28, 2025
5
out of
5
rating by Jason Engilis
"Shopped around for new insurance after spending an hour with my old insurance trying to find out what it would cost to insure a new car. The phone call disconnected while I was waiting for the 3rd transfer. A few minutes later I called Puppo’s office. He advertises a LOT in Wilsonville and I’d been dragging my heels on making the switch. I talked to Lindy Galatz. It was completely a 180 from my old insurer. She was kind, patient, explained everything to me. Made recommendations that better protected me with more coverage than I had before (to protect the house we owned) basically taught me in a non-condescending way how to think about home and auto insurance. The best part? It was less than what I was paying before with the old company. More coverage for less money? No brainer. I should have done it sooner. That night I was set up with auto insurance. A few days later I had my home insurance set up. She even helped me “break up” with my old agent on a 3 way call. Her service has been amazing. Simply amazing. She said to me that on the worst day of your life (home burns down, car is totaled…whatever happens that requires insurance to deliver) that I could call the office and they will help me all the way. Insurance isn’t really something one thinks about every day. But I am so glad I made that call and switched …and I’m glad that my old agent treated me the way that he did because it led me to a local office I could ride my bike to, a person who I think is phenomenal at her job, a better policy and a net annual savings. So when she asked me to write I review I was happy to. Just so other people know what I now know. This office is great."
We responded:
"Wow, Jason, thank you so much for sharing your experience in such detail! We are thrilled to hear that Lindy provided you with outstanding service and made the transition to our office such a smooth and positive one. Helping you better protect your home and auto while saving you money is exactly what we strive to do for all our customers. We are so glad you made the switch, and that Lindy was able to guide you through the process with care and expertise. Your kind words truly mean the world to our team, and we are honored to be your local insurance office. Please don't hesitate to reach out if you ever need us--we're here to help, especially on those tough days. Thank you again for trusting us, and welcome to the Jay Puppo State Farm family! - Jay"
Paul F
January 23, 2025
5
out of
5
rating by Paul F
"Top notch agency. I would give 9 stars if I could. They are very accessible and responsive. Of special note: Lindy G is a superstar! She consistently goes WAY above and beyond! We had an issue with out mortgage provider and an error on the provider's part regarding our homeowners policy. Lindy took several hours and waited with me on the phone with the mortgage company to make sure the issue was resolved. I would recommend the Jay Puppo group to anyone. Also, they are constantly looking out for me and helping me to be aware of money saving opportunities with my insurance policies. Thank you again!!!!"
We responded:
"Thank you so much, Paul, for your kind words and glowing review! We are thrilled to hear about your positive experience with our agency. Lindy truly is a superstar, and we’re so proud to have her on our team. She consistently goes above and beyond for our customers, and your story is a great example of her dedication to excellent service. We’re also glad to hear that you value our efforts to provide accessible, responsive, and proactive service—helping you save money and ensuring your insurance needs are met are top priorities for us! Thank you for trusting the Jay Puppo State Farm team, and for your enthusiastic recommendation. If there’s anything you need in the future, we’re here for you! - Jay "
Betsy Yacob
January 16, 2025
5
out of
5
rating by Betsy Yacob
"Great to work with"
We responded:
"Thank you for your 5-star review! The Jay Puppo State Farm team and I are happy to be your good neighbor! Jay"
Victor Sanchez
January 15, 2025
5
out of
5
rating by Victor Sanchez
"Great service , thank you for your help"
We responded:
"Thank you for taking the time to share your thoughts, Victor! We’re glad to know you’re satisfied with the service at Jay Puppo State Farm office. If there is anything else we can do for you, please feel free to reach out anytime! Jay "
stephanie mg
January 11, 2025
5
out of
5
rating by stephanie mg
"Excelente servicio"
We responded:
"¡Gracias, Stephanie, por tomarse el tiempo de compartir sus pensamientos! Nos alegra saber que está satisfecha con el servicio en Jay Puppo State Farm. Si alguna vez tiene alguna pregunta o necesita ayuda, ¡estamos aquí para ayudarle! "
Cristobal Alejandro Rodriguez Perez
December 27, 2024
5
out of
5
rating by Cristobal Alejandro Rodriguez Perez
"Buena orientación, buen trabajo"
We responded:
"¡Gracias, Cristóbal, por la fantástica crítica! Estamos encantados de saber que tuviste una gran experiencia con nuestro equipo en Jay Puppo State Farm. Proporcionar un excelente servicio y orientación siempre es nuestro objetivo. Si alguna vez necesita ayuda o tiene preguntas, no dude en ponerse en contacto. ¡Estamos aquí para ayudar!"
Abel Santiago
December 23, 2024
5
out of
5
rating by Abel Santiago
"Muy bueno"
We responded:
"¡Gracias, Abel! Nos alegra mucho saber que tuviste una gran experiencia con nosotros. ¡Su apoyo significa mucho para nuestro equipo en Jay Puppo State Farm!"
Rosa Zuniga
November 29, 2024
5
out of
5
rating by Rosa Zuniga
"Thanks for help me with everything"
We responded:
"Thank you, Rosa, for your kind words and the 5-star review! We are so glad that we could help you with everything you needed. It's always our goal to provide the best service possible, and we're thrilled to hear that you had a great experience. If there's anything else we can assist you with, don't hesitate to reach out to the Jay Puppo State Farm team. We appreciate you! Jay"
Chandy Harmon (Pandy)
August 22, 2024
1
out of
5
rating by Chandy Harmon (Pandy)
"Stop contacting me about Life Insurance before my Birthday! This is a morbid and rather inappropriate thing to do for someone’s Birthday."
We responded:
"Hi Chanda, Thank you for bringing this to our attention. I sincerely apologize for any discomfort our communications have caused. Your feedback is important to us, and I completely understand your concerns. This is an offer that we extend to all of our customers as it is a great opportunity to lock in a lower rate and make sure that they have all the coverage they want. I will ensure that your preferences are updated so that you do not receive any further communications about life insurance. Our goal is to serve you in a way that aligns with your needs and expectations, and we sincerely do not want to cause any distress. If you have any other preferences or concerns, please don't hesitate to let us know. My team and I are here to help and want to make sure your experience with our office is positive. Thank you for your understanding, warmest regards. - Jay "
j200dave
May 22, 2024
5
out of
5
rating by j200dave
"John answered my questions, solved my issues, and got my insurance policies straightened out thoroughly and efficiently. Thanks John!"
We responded:
"Thank you so much for the five-star review! We are thrilled to hear that John was able to answer your questions and solve your issues efficiently. We appreciate your business and are always here to help with your insurance needs. Your satisfaction is our top priority. Thanks for choosing Jay Puppo State Farm! Jay "
Shania Walker
May 10, 2024
5
out of
5
rating by Shania Walker
"maddie reeves is the best! i needed renters insurance same day and she was willing to stay late and even called the complex to verify information! i’m so happy to have someone who is willing to go above and beyond. keeping my business with her for sure!"
We responded:
"Thank you, Shania! We are thrilled to hear about your positive experience with Maddie Reeves at Jay Puppo State Farm. Going above and beyond for our clients is what we aim for, and we are grateful for your trust in us. We look forward to continuing to serve you and meeting all your insurance needs! Jay"
pcsf53
May 7, 2024
5
out of
5
rating by pcsf53
"Due to the fact that my Home insurance just went through the roof. I decided to check into other policies. Thats when I met Maddie Reeves. She gave me a quote for my home, Very Professional and save me a bundle. So I decided to insure my cars and she saved me another bundle. Thank you Maddie and Thank you State Farm."
We responded:
"Thank you so much for your glowing review! It's wonderful to hear that Maddie provided you with such professional service and helped you save on both your home and auto insurance. We are thrilled to have you as part of the Jay Puppo State Farm family! If you ever need anything else, don't hesitate to reach out. Jay"
Kelvin Dunn
May 4, 2024
5
out of
5
rating by Kelvin Dunn
"Kylee was a huge help in setting up my small business. She set up insurance same day allowing me to get to work right away! Quick, simple, with no headache. She even went above and beyond with a follow-up week's after. I appreciate her patience in breaking down the policy, explaining (In a easy to understand ) my rates."
We responded:
"Congratulations on the new business, Kelvin! Thank you so much for your glowing five-star review! We are thrilled to hear that Kylee was able to assist you efficiently and effectively in setting up your small business insurance. Providing quick, hassle-free service is always our goal, and it is fantastic to know that she went above and beyond to ensure that you had a smooth experience. We truly appreciate your business and look forward to continuing to serve you in the future here at Jay Puppo State Farm Insurance. Jay"
Hunter Chalker
May 4, 2024
5
out of
5
rating by Hunter Chalker
"Kylee helped me get all set up with some insurance. She was kind, friendly and made the process smooth and easy"
We responded:
"Thank you, Hunter for your kind words and for the great review! We are thrilled to hear that Kylee provided you with exceptional service and made the insurance set up process a breeze. Kylee's kindness and friendliness are invaluable assets, and we are glad she made your experience memorable. We appreciate your feedback and look forward to assisting you with any future insurance needs here at Jay Puppo State Farm Insurance! Jay"
JD Betz
May 2, 2024
5
out of
5
rating by JD Betz
"This office is so helpful with all of my insurance questions and needs from life insurance to car insurance and everything else. Kylee has helped me get the best deal and coverage for everything I need, I am so thankful to be able to have such tremendous help!"
We responded:
"Thank you, JD, for your fantastic review! We're delighted to hear that Kylee provided you with top-notch assistance and helped secure the best coverage for your various insurance needs. The Jay Puppo insurance team is here to ensure you feel supported and well-informed every step of the way. We appreciate your trust in us! Jay"
Diane Keith
March 18, 2024
5
out of
5
rating by Diane Keith
"Dealt with Maddie Reeves on an insurance quote for car and house. She was professional and honest and found me considerable savings!"
We responded:
"Thank you, Diane, for your fantastic review! We're thrilled to hear that Maddie provided you with professional and honest service, and we are delighted that she could help find you considerable savings on your auto and home insurance. We will be sure to pass along your kind words to Maddie. We appreciate your trust in us at Jay Puppo State Farm and look forward to continuing to serve you in the future. "
Martin Diaz
March 15, 2024
5
out of
5
rating by Martin Diaz
"Maddie me ayudo muy bien con la aseguransa de mis carros le recomiendo con ella buen servicio y rocio fue mi interprete."
We responded:
"¡Hola, Martin! ¡Muchas gracias por tu reseña de 5 estrellas! Estamos encantados de saber que Maddie le proporcionó un excelente servicio en el manejo de sus necesidades de seguro de automóvil. También nos alegra saber que Rocío pudo ayudarle como intérprete. ¡Realmente apreciamos su recomendación y esperamos poder servirle de nuevo en el futuro en Jay Puppo State Farm Insurance! "
Dan Cardinal
March 12, 2024
5
out of
5
rating by Dan Cardinal
"For over 15 years, Jay Puppo Insurance has been my go-to for all my insurance needs, from vehicles to home and life coverage. Under the expert guidance of Lindy Galatz and the dedicated Jay Puppo team, I've consistently experienced nothing short of superb customer service. The peace of mind I've gained knowing that my assets and family are safeguarded in the event of the unthinkable is invaluable. Whether it's navigating complex policies or addressing any concerns promptly, Lindy and the team at Jay Puppo has always gone above and beyond to ensure I feel secure and well taken care of. I can't thank Lindy Galatz and the entire staff at Jay Puppo Insurance enough for their unwavering commitment to excellence and their consistent delivery of superior customer service. With Jay Puppo Insurance, I know I'm in good hands."
We responded:
"Thank you immensely for your glowing review, Dan! We're thrilled to have been your trusted insurance partner for over 15 years, providing coverage for your vehicles, home, and life. It's incredibly rewarding to hear that Lindy and our team have consistently delivered superb customer service, ensuring your peace of mind and security. Your acknowledgment of our unwavering commitment to excellence means everything to us. Rest assured, we'll continue going above and beyond to keep you and your loved ones protected. Thank you for choosing Jay Puppo State Farm Insurance—we're honored to have earned your trust. Jay"
Tiffany Jeff Burgess
March 7, 2024
5
out of
5
rating by Tiffany Jeff Burgess
"Lindy Galatz was a pleasure to work with and made the whole process quick and easy. Jay has a great team. They make sure we’re well covered and protected from life’s risks!"
We responded:
"Hey Tiffany - Thank you for your glowing review! We're thrilled to hear that Lindy and our team provided you and Jeff with excellent service and peace of mind. Your satisfaction is our top priority, and we look forward to continuing to serve you at our Jay Puppo State Farm Agency! - Jay"
Barbara
January 16, 2024
5
out of
5
rating by Barbara
"Jay Puppo and his staff have been fantastic since we've been with them for 9 years. Jay recently met with us to give us a comprehensive overview of our policies. He was well-prepared, thorough, and responsive to our questions. Maddie at the front was kind, professional and followed up very quickly answering our questions. Thank you for your great service"
We responded:
"Hi Barbara! We're delighted to hear about your positive experience with my team and I. It's wonderful that you found the comprehensive overview and the team's responsiveness valuable. We appreciate your kind words and thank you for being a local customer at the Jay Puppo State Farm Insurance agency for 9 years! - Jay"
Tyler Wilson
December 9, 2023
5
out of
5
rating by Tyler Wilson
"Kennedy made adding a vehicle very easy!."
We responded:
"Hey Tyler, thank you for the 5 Star review. I'll make sure Maddie knows you did that for her. And congratulations on your new Ford! Jay"
Hilary
October 5, 2023
5
out of
5
rating by Hilary
"I’ve been doing business with this branch of State Farm since 1982. I am moving and cancelled my Fema account, this can and did create a confusing mess . Maddy, Wilsonville office, sorted things out and got the paperwork done . Very personable and professional."
We responded:
"Fantastic! Maddie certainly enjoys helping when there is a challenge in front of her. Thank you, Hilary, for your loyalty over the years! - Jay"