State Farm® Insurance Agent Jay Puppo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chandy Harmon (Pandy)
August 22, 2024
1
out of
5
rating by Chandy Harmon (Pandy)
"Stop contacting me about Life Insurance before my Birthday! This is a morbid and rather inappropriate thing to do for someone’s Birthday."
We responded:
"Hi Chanda, Thank you for bringing this to our attention. I sincerely apologize for any discomfort our communications have caused. Your feedback is important to us, and I completely understand your concerns. This is an offer that we extend to all of our customers as it is a great opportunity to lock in a lower rate and make sure that they have all the coverage they want. I will ensure that your preferences are updated so that you do not receive any further communications about life insurance. Our goal is to serve you in a way that aligns with your needs and expectations, and we sincerely do not want to cause any distress. If you have any other preferences or concerns, please don't hesitate to let us know. My team and I are here to help and want to make sure your experience with our office is positive. Thank you for your understanding, warmest regards. - Jay "
j200dave
May 22, 2024
5
out of
5
rating by j200dave
"John answered my questions, solved my issues, and got my insurance policies straightened out thoroughly and efficiently. Thanks John!"
We responded:
"Thank you so much for the five-star review! We are thrilled to hear that John was able to answer your questions and solve your issues efficiently. We appreciate your business and are always here to help with your insurance needs. Your satisfaction is our top priority. Thanks for choosing Jay Puppo State Farm! Jay "
Shania Walker
May 10, 2024
5
out of
5
rating by Shania Walker
"maddie reeves is the best! i needed renters insurance same day and she was willing to stay late and even called the complex to verify information! i’m so happy to have someone who is willing to go above and beyond. keeping my business with her for sure!"
We responded:
"Thank you, Shania! We are thrilled to hear about your positive experience with Maddie Reeves at Jay Puppo State Farm. Going above and beyond for our clients is what we aim for, and we are grateful for your trust in us. We look forward to continuing to serve you and meeting all your insurance needs! Jay"
pcsf53
May 7, 2024
5
out of
5
rating by pcsf53
"Due to the fact that my Home insurance just went through the roof. I decided to check into other policies. Thats when I met Maddie Reeves. She gave me a quote for my home, Very Professional and save me a bundle. So I decided to insure my cars and she saved me another bundle. Thank you Maddie and Thank you State Farm."
We responded:
"Thank you so much for your glowing review! It's wonderful to hear that Maddie provided you with such professional service and helped you save on both your home and auto insurance. We are thrilled to have you as part of the Jay Puppo State Farm family! If you ever need anything else, don't hesitate to reach out. Jay"
Kelvin Dunn
May 4, 2024
5
out of
5
rating by Kelvin Dunn
"Kylee was a huge help in setting up my small business. She set up insurance same day allowing me to get to work right away! Quick, simple, with no headache. She even went above and beyond with a follow-up week's after. I appreciate her patience in breaking down the policy, explaining (In a easy to understand ) my rates."
We responded:
"Congratulations on the new business, Kelvin! Thank you so much for your glowing five-star review! We are thrilled to hear that Kylee was able to assist you efficiently and effectively in setting up your small business insurance. Providing quick, hassle-free service is always our goal, and it is fantastic to know that she went above and beyond to ensure that you had a smooth experience. We truly appreciate your business and look forward to continuing to serve you in the future here at Jay Puppo State Farm Insurance. Jay"
Hunter Chalker
May 4, 2024
5
out of
5
rating by Hunter Chalker
"Kylee helped me get all set up with some insurance. She was kind, friendly and made the process smooth and easy"
We responded:
"Thank you, Hunter for your kind words and for the great review! We are thrilled to hear that Kylee provided you with exceptional service and made the insurance set up process a breeze. Kylee's kindness and friendliness are invaluable assets, and we are glad she made your experience memorable. We appreciate your feedback and look forward to assisting you with any future insurance needs here at Jay Puppo State Farm Insurance! Jay"
JD Betz
May 2, 2024
5
out of
5
rating by JD Betz
"This office is so helpful with all of my insurance questions and needs from life insurance to car insurance and everything else. Kylee has helped me get the best deal and coverage for everything I need, I am so thankful to be able to have such tremendous help!"
We responded:
"Thank you, JD, for your fantastic review! We're delighted to hear that Kylee provided you with top-notch assistance and helped secure the best coverage for your various insurance needs. The Jay Puppo insurance team is here to ensure you feel supported and well-informed every step of the way. We appreciate your trust in us! Jay"
Diane Keith
March 18, 2024
5
out of
5
rating by Diane Keith
"Dealt with Maddie Reeves on an insurance quote for car and house. She was professional and honest and found me considerable savings!"
We responded:
"Thank you, Diane, for your fantastic review! We're thrilled to hear that Maddie provided you with professional and honest service, and we are delighted that she could help find you considerable savings on your auto and home insurance. We will be sure to pass along your kind words to Maddie. We appreciate your trust in us at Jay Puppo State Farm and look forward to continuing to serve you in the future. "
Martin Diaz
March 15, 2024
5
out of
5
rating by Martin Diaz
"Maddie me ayudo muy bien con la aseguransa de mis carros le recomiendo con ella buen servicio y rocio fue mi interprete."
We responded:
"¡Hola, Martin! ¡Muchas gracias por tu reseña de 5 estrellas! Estamos encantados de saber que Maddie le proporcionó un excelente servicio en el manejo de sus necesidades de seguro de automóvil. También nos alegra saber que Rocío pudo ayudarle como intérprete. ¡Realmente apreciamos su recomendación y esperamos poder servirle de nuevo en el futuro en Jay Puppo State Farm Insurance! "
Dan Cardinal
March 12, 2024
5
out of
5
rating by Dan Cardinal
"For over 15 years, Jay Puppo Insurance has been my go-to for all my insurance needs, from vehicles to home and life coverage. Under the expert guidance of Lindy Galatz and the dedicated Jay Puppo team, I've consistently experienced nothing short of superb customer service. The peace of mind I've gained knowing that my assets and family are safeguarded in the event of the unthinkable is invaluable. Whether it's navigating complex policies or addressing any concerns promptly, Lindy and the team at Jay Puppo has always gone above and beyond to ensure I feel secure and well taken care of. I can't thank Lindy Galatz and the entire staff at Jay Puppo Insurance enough for their unwavering commitment to excellence and their consistent delivery of superior customer service. With Jay Puppo Insurance, I know I'm in good hands."
We responded:
"Thank you immensely for your glowing review, Dan! We're thrilled to have been your trusted insurance partner for over 15 years, providing coverage for your vehicles, home, and life. It's incredibly rewarding to hear that Lindy and our team have consistently delivered superb customer service, ensuring your peace of mind and security. Your acknowledgment of our unwavering commitment to excellence means everything to us. Rest assured, we'll continue going above and beyond to keep you and your loved ones protected. Thank you for choosing Jay Puppo State Farm Insurance—we're honored to have earned your trust. Jay"
Tiffany Jeff Burgess
March 7, 2024
5
out of
5
rating by Tiffany Jeff Burgess
"Lindy Galatz was a pleasure to work with and made the whole process quick and easy. Jay has a great team. They make sure we’re well covered and protected from life’s risks!"
We responded:
"Hey Tiffany - Thank you for your glowing review! We're thrilled to hear that Lindy and our team provided you and Jeff with excellent service and peace of mind. Your satisfaction is our top priority, and we look forward to continuing to serve you at our Jay Puppo State Farm Agency! - Jay"
Barbara
January 16, 2024
5
out of
5
rating by Barbara
"Jay Puppo and his staff have been fantastic since we've been with them for 9 years. Jay recently met with us to give us a comprehensive overview of our policies. He was well-prepared, thorough, and responsive to our questions. Maddie at the front was kind, professional and followed up very quickly answering our questions. Thank you for your great service"
We responded:
"Hi Barbara! We're delighted to hear about your positive experience with my team and I. It's wonderful that you found the comprehensive overview and the team's responsiveness valuable. We appreciate your kind words and thank you for being a local customer at the Jay Puppo State Farm Insurance agency for 9 years! - Jay"
Tyler Wilson
December 9, 2023
5
out of
5
rating by Tyler Wilson
"Kennedy made adding a vehicle very easy!."
We responded:
"Hey Tyler, thank you for the 5 Star review. I'll make sure Maddie knows you did that for her. And congratulations on your new Ford! Jay"
Hilary
October 5, 2023
5
out of
5
rating by Hilary
"I’ve been doing business with this branch of State Farm since 1982. I am moving and cancelled my Fema account, this can and did create a confusing mess . Maddy, Wilsonville office, sorted things out and got the paperwork done . Very personable and professional."
We responded:
"Fantastic! Maddie certainly enjoys helping when there is a challenge in front of her. Thank you, Hilary, for your loyalty over the years! - Jay"
Arielle Min
September 19, 2023
5
out of
5
rating by Arielle Min
"Jay has been my agent for a very long time-too long to remember. He is an amazing agent. I use another insurance company for a few other matters, but I kept Jay as my agent because of his care. He has always been there for me when I need his assistance. I met with one of his staff, Rocio recently. She has been wonderful. She is thorough and always follows up with my questions or concerns. That is why I am with Jay, and I will always likely be."
We responded:
"Sohyon, we so appreciate you taking the time to write this review for us. Jay "
Jake Schmerber
September 15, 2023
5
out of
5
rating by Jake Schmerber
"Maddie has been so helpful in getting me through my recent vehicle claim. I was having difficulty with the corporate claims department and she stepped right in to put the fixes in place. Amazing customer service and greatly appreciated. Thank you!"
We responded:
"Jake, thank you for making the time to share your Google review. We feel very fortunate to have Maddie on our team. We appreciate you and your loyalty. Jay"
Kahren Oxner
August 8, 2023
5
out of
5
rating by Kahren Oxner
"Jay Puppo and his entire team at State Farm are top notch! They are helpful, responsive, supportive, knowledgeable and hard working...they really are a phenomenal team. Their service is excellent, their plans are easy to understand and their fees are reasonable. Not only are they excellent insurance providers but they also do a ton of work in our community and are fantastic humans as well! I highly recommend Jay and his team at State Farm!"
We responded:
"Hi Kahren! From the bottom of our heart, thank you for entrusting us with your insurance needs. It is customers like you that make what my team & I do so much more meaningful. We appreciate you & our amazing community! - Jay "
Amy Welch
July 13, 2023
5
out of
5
rating by Amy Welch
"Great service"
We responded:
"Thank you, Amy! We are happy that you are happy! - Jay"
Ellen Kennedy
July 4, 2023
5
out of
5
rating by Ellen Kennedy
"Jay and his team are amazing! We recently moved to Oregon and Jay and the team did an amazing job helping us to get everything transferred. He is also extremely knowledgeable and offered several suggestions which allowed us to have the right coverage and save money! His team was informative and patient when answering the many questions we had and the great service continues. Reach out to Jay and let him help you! Totally worth the phone call!"
We responded:
"Ellen & Steve, welcome to Oregon and welcome to our State Farm family. It was great getting time with you both to review your policies to make sure you have the coverages you want and all the discounts you deserve. Yet I what I appreciated most was just getting to know you. You both seem like great folks and my team and Wilsonville are lucky you chose us! Thank you for the review! Jay"
Angie Love
May 16, 2023
1
out of
5
rating by Angie Love
"Jaden was very dissrespectfull! They did'nt help me with my SR22!"
We responded:
"Hi Angie, I am sorry to hear about your experience at our agency, that is never our intention. Please give us a call at 503-582-8181, or stop by the office so we can further discuss and make it right! "
Deb Schilling
April 27, 2023
5
out of
5
rating by Deb Schilling
"Our family has been insured by Jay Puppo for 20+ years. Jay is an asset to our community and supports lots of local events. I recently was in urgent need of a renters insurance policy and Jaelyn was kind enough to get that set up right away. She was knowledgeable and efficient in helping me make some quick choices. This is a wonderful group of people and I strongly recommend them!"
We responded:
"Wow, over 20 years of your loyalty! We cannot thank you enough for the kind words and for the recommendation, Deb. It is an absolute pleasure to be there for you and your family. "
Katherine Large
April 21, 2023
5
out of
5
rating by Katherine Large
"Just wanted to give a shout out to Maddie in your office! She was very helpful, finding answers for me today. Maddie was kind and courteous and she has a great phone voice! Even though one of the answers I got was not the one I wanted, I appreciated how she conducted the phone call. Thank you Maddie! Like I told Jay... Give that girl a raise!"
We responded:
"Hi Katherine, I am so delighted to hear how much of a help Maddie was to you. She is an amazing asset to our team! Your review and kind words mean a great deal to us, thank you! "
Usha Kotecha
April 18, 2023
5
out of
5
rating by Usha Kotecha
"I have insurance with Jay Puppo as State Farm Agent since 2015. The staff has always been very professional and prompt. They have answered my questions to the point. Recently Jaelyn Anderson guided me with the options of coverage and limits. Her explanations were very helpful to me. Thank you for the guidance provided by your office."
We responded:
"Usha, we appreciate you and your many years of loyalty to us. And thank you for the kind words about Jaelyn. We are lucky to have her on the team! Your positive review means a lot to all of us! Jay"
Lara Larson
April 10, 2023
5
out of
5
rating by Lara Larson
"I’ve been with Jay Puppo for years but hadn’t needed car insurance for quite a few until very recently. Calling in late on a Friday afternoon I knew I was pushing it and I still received amazing service by Jaelyn! She was quick, efficient, and unfazed by my late call. She gave me a quote, rolled me into active coverage, and had a temporary card in my email in minutes. If it hadn’t been for her, I would not have been able to drive away in a new car that day. Thank you!"
We responded:
"Lara, you had me at “new wheels!” Congratulations, that’s so awesome! We really appreciate you and your many years of loyalty to us. And thank you especially for all the kind words about Jaelyn. We feel very fortunate to have her on the team! Your positive review means a lot to all of us! Jay"
kalise green
December 15, 2022
5
out of
5
rating by kalise green
"very good customer service! jackie was very helpful over the phone :)"
We responded:
"Thanks for the 5 star review, Kalise! We appreciate you and your business. "