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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jayden Meade

October 3, 2026

5  out of  5
rating by Jayden Meade
"John was amazingly helpful and definitely made switching insurances worth it!"
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Jacqueline Vanderburg

October 1, 2026

5  out of  5
rating by Jacqueline Vanderburg
"Can not speak highly enough of the care and consideration we were afforded at Jay Puppo's Agency. John was knowledgeable and extremely helpful and made sure all our questions were answered and needs were met. Make an appointment with them today!"
We responded:
"Jacqueline, thank you so much for your kind words and wonderful 5-star review! We’re so glad to hear that John took great care of you and made sure all of your questions were answered. His knowledge, helpfulness, and dedication to our customers are qualities we truly value on our team. We appreciate your trust in our agency and your enthusiastic recommendation for Jay Puppo State Farm! Jay"
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ingrid marino

September 30, 2026

5  out of  5
rating by ingrid marino
"John Chambers, my insurance rep at StateFarm, always provides excellent customer service. He is very knowledgeable, helpful, and always quick to resolve any questions or issues I may have.

John has helped me with both my home and auto insurance, and I really appreciate how responsive and professional he is. I highly recommend John for all your insurance needs!"
We responded:
"Ingrid, thank you so much for the wonderful 5-star review! We’re thrilled to hear about your experience working with John. His knowledge, responsiveness, and commitment to taking great care of our customers make him such a valuable part of our team. We truly appreciate you trusting us with your home and auto insurance and taking the time to recognize John’s excellent service. Thank you for recommending Jay Puppo State Farm! Jay"
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Shana Finucane

September 30, 2026

5  out of  5
rating by Shana Finucane
"Working with Jay Puppo at State Farm in Oregon has been a genuinely impressive experience from start to finish. What sets him apart isn't just his knowledge - it's the combination of deep expertise and real human connection that you rarely find in the insurance world.

He is thorough in a way that actually matters. Every question I had was answered completely, every detail was addressed without me having to ask twice, and I never felt rushed or like just another policy number. That kind of attention to detail builds real trust.

His well-rounded experience across insurance products means he doesn't just hand you a one-size-fits-all solution. He listens, he understands your situation, and he brings genuine value to every conversation.

Meeting and learning from Jay Puppo has been a pleasure. If you're looking for a State Farm agent in Oregon who combines professionalism, expertise, and authentic care for his clients - this is your person. Highly recommend without hesitation."
We responded:
"Shana, thank you so much for taking the time to share your experience and leave such a thoughtful review. I truly appreciate your kind words and your recommendation. It means a great deal—thank you for your support! Jay"
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Tracy Behnke

September 28, 2026

5  out of  5
rating by Tracy Behnke
"Jay's entire office staff is friendly and welcoming, but Rocio really stands out for her excellent customer service today. She is always so kind, helpful, and professional. She goes above and beyond to make sure everything is taken care of and is always a pleasure to work with. Highly recommend!"
We responded:
"Thank you so much, Tracy! I truly appreciate your thoughtful review and kind words about our team. I am especially happy to hear that Rocio continues to provide such kind, helpful, and professional service. She is a wonderful part of our team, and I’ll be sure to share your compliments with her! Thank you for your recommendation and for trusting Jay Puppo State Farm—we’re always happy to help! Jay"
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Jim Gillen

September 11, 2026

5  out of  5
rating by Jim Gillen
"I can't say enough about how Bill Long has helped us at this agency. With four cars, a couple of businesses and home, we have some complex insurance needs and Bill has consistently looked out after our best interests -- saving us money when he can, and helping us plan for the future. I wouldn't use anyone else!"
We responded:
"Jim, thank you so much for the incredible review and for trusting Bill with your insurance needs! With so many moving pieces, from your vehicles and businesses to your home, we’re glad to hear that Bill has consistently taken the time to look out for you, find opportunities to save, and help you plan for the future. We’re very fortunate to have him on the Jay Puppo State Farm team, and we truly appreciate your continued trust and loyalty. Thank you for choosing us! - Jay"
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Amy McCarty

September 9, 2026

5  out of  5
rating by Amy McCarty
"We have been working with Bill Long and State farm for close to 20 years. Bill has always been so kind and responsive and honest. Not many people can say they love their insurance agent, but we do!! Bill is new to this agency but we will follow him where ever he goes!"
We responded:
"Amy, thank you so much for this wonderful review and for sharing your experience with Bill! Nearly 20 years of trust and loyalty says so much, and we feel incredibly fortunate to have Bill as part of our team. His kindness, responsiveness, and honesty are qualities we value deeply, and it means a lot to know the impact he has made over the years. We’re so happy to welcome you to the Jay Puppo State Farm family and look forward to being here for you for many years to come! - Jay"
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Christina burgdorf

September 8, 2026

5  out of  5
rating by Christina burgdorf
"Very helpful and a pleasure to work with had no problems switching and have my questions answered"
We responded:
"Christina, thanks for the 5-star review! We’re glad to hear that switching your insurance was a smooth and easy experience and that our team was able to answer all of your questions along the way. We truly appreciate you choosing Jay Puppo State Farm and look forward to being here whenever you need us! Jay"
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Donald Herron

September 8, 2026

5  out of  5
rating by Donald Herron
"One of the best experiences I have had while looking for insurance. Was able to scheduled a meeting with John Chambers immediately. He reviewed my request and details of my insurance needs. He gave me a quote and I left within an hour with new insurance for cars, home and umbrella. Would highly recommend."
We responded:
"Don, thank you so much for the 5-star review and recommendation! We’re thrilled to hear that John was able to make the process quick, thorough, and easy while helping you with your auto, home, and umbrella insurance needs. We truly appreciate you choosing Jay Puppo State Farm and trusting our team to help protect what matters most to you. Welcome to the State Farm family! Jay"
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Matthew Bliven

September 4, 2026

5  out of  5
rating by Matthew Bliven
"Daniel has been very professional and responsive in addressing more than one issue."
We responded:
"Matthew, thank you so much for the 5-star review! We’re glad to hear Daniel has been professional and responsive in helping you with your insurance needs. My team and I truly appreciate your trust in Jay Puppo State Farm and look forward to continuing to be here whenever you need us! Jay"
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Joshua North

August 29, 2026

5  out of  5
rating by Joshua North
"Shout out to Kylie for being communicative and helpful in getting me a quote for bundling auto and renters insurance!"
We responded:
"Thank you, Joshua, for the fantastic review! We are thrilled to hear that Kylee was communicative and helpful throughout the quote process. We appreciate you for choosing Jay Puppo State Farm and look forward to helping you with your auto and renters insurance needs! Jay"
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Sarah Brito

August 27, 2026

5  out of  5
rating by Sarah Brito
"Daniel is the best! He’s super knowledgeable and really cares about your situation. He’s not one of those agents that just throws together and plan and treats you like any other customer."
We responded:
"Thank tons, Sarah! We truly appreciate your kind words about Daniel and will happily pass them along to him. His knowledge, personalized approach, and genuine care for each customer are exactly what make him such a valuable part of this team. I am so glad you've had such a great experience with Jay Puppo State Farm. Jay"
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David Helmreich

August 25, 2026

5  out of  5
rating by David Helmreich
"Bill is the best there is! if i could give 6 stars for his level of service and attention to detail i would. He is the reason we changed agents."
We responded:
"Thank you so much, David! We are thrilled to hear that Bill has made such a positive impression. His dedication, attention to detail, and commitment to helping customers truly make him an incredible part of our team. We are honored that you chose to follow him to Jay Puppo State Farm and look forward to taking great care of you for years to come! Jay"
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Austin Moon

August 21, 2026

5  out of  5
rating by Austin Moon
"Everytime I call State Farm I am pleased to speak with a live person! I have both personal and business insurance policies and Amber is always there to help with my all my needs! She is a real solid asset to the State Farm Team!"
We responded:
"Thank you so much for the fantastic review, Austin! We are thrilled to hear that Amber is always there to help with both your personal and professional needs. Having a team that you can count on and a real person to speak with makes all the difference. I will be sure to share your kind words with Amber; she truly is a valuable part of Team Puppo! Jay"
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Hayden Maggard

August 20, 2026

5  out of  5
rating by Hayden Maggard
"Kylee was super helpful with getting an auto quote. I didn’t know I could save almost $50 a month! 🤗"
We responded:
"Thank you so much for the wonderful review, Hayden! We are thrilled to hear Kylee was able to help you find savings on your auto insurance. We love helping our customers find coverage that fits their needs and budget. I'll be sure to share your kind words with Kylee! Jay"
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D M

August 18, 2026

5  out of  5
rating by D M
"I have been working with Bill Long, my State Farm Rep for over 30 years, and he is hands-down the most knowledgeable and helpful insurance professional in the business. When I found out Bill moved to Jay Puppo's State Farm Agency in Wilsonville, Or., there was no question about it - I followed him here immediately!
If you want an honest, experienced and deeply caring professional to handle your insurance, look no further than Bill. This agency is lucky to have him and he has earned my lifelong loyalty."
We responded:
"Thank you so much for your incredible review and for your loyalty to Bill over the past 30+ years, that's amazing! We are honored that you chose to follow Bill to our agency. His knowledge, dedication, and genuine care for our customers are exactly what make him such an invaluable part of our team. I will be sure to share your kind words with him; they'll mean a great deal. Thank you for trusting Bill and our Jay Puppo State Farm team with your insurance needs. We look forward to serving you for many years to come! Jay"
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Eric Strobel

August 17, 2026

5  out of  5
rating by Eric Strobel
"Jay and his team are amazing! They take the time to listen and really get to know you and your needs. Anyone would be doing themself a favor by working with them!"
We responded:
"Thanks so much for the thoughtful words, Eric! My team and I truly appreciate you for taking the time to share your experience. Our goal is always to listen, understand each person's unique needs, and help them find the coverage that's right for them. Thank you for your trust and recommendation; we are grateful to have you as part of the Jay Puppo State Farm family! Jay"
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Uber Morales54

July 27, 2026

4  out of  5
rating by Uber Morales54
"Muy buen servicio al recibir información y aplicación al seguro al cual se quiere adquirir por lo que recomiendo la amplia experiencia de Rocio en seguros"
We responded:
"¡Gracias por su amable reseña! Nos alegra mucho saber que tuviste una excelente experiencia y que Rocío pudo proporcionarte la información y la orientación que necesitabas para encontrar la póliza de seguro adecuada. Realmente apreciamos su recomendación y su reconocimiento del conocimiento y la dedicación de Rocío. Gracias por elegir Jay Puppo State Farm, ¡estamos aquí siempre que nos necesite!"
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laurie wolpert

July 23, 2026

5  out of  5
rating by laurie wolpert
"I have been with State Farm for 40 years now. I started in college, and have continued through marriage. We have several policies, and have been very happy with the wonderful, professional service we have received every step of the way. I highly recommend Jay Puppo State Farm."
We responded:
"Laurie; thank you so much for your kind words and being a loyal State Farm customer for 40 years! It means so much to my team and I that you've trusted this company through many milestones. We are honored to have the opportunity to serve you and truly appreciate the recommendation. Thank you for being part of the Jay Puppo State Farm family: we look forward to continuing to provide you with the professional service you deserve for many years to come. Jay"
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Viviana Corona

July 23, 2026

5  out of  5
rating by Viviana Corona
"Muy buen servicio y la agente Rocio muy amable y contesta todas las preguntas super professional"
We responded:
"¡Muchas gracias por tu maravillosa reseña, Viviana! Estamos encantados de saber que Rocío le brindó un excelente servicio y se tomó el tiempo de responder a todas sus preguntas. Ella realmente se preocupa por ayudar a nuestros clientes, y estamos muy contentos de que su profesionalismo y enfoque amistoso hayan causado una impresión tan positiva. ¡Agradecemos su confianza en nuestro equipo y esperamos estar aquí siempre que nos necesite! Gracias por elegir Jay Puppo State Farm"
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Katherine Strong

July 23, 2026

5  out of  5
rating by Katherine Strong
"John is exceeding friendly. We’ve really enjoyed working with him!"
We responded:
"Thank you for your kind words, Katy! I am thrilled to hear that you've enjoyed working with John. He truly enjoys helping our customers, and I am glad his friendly service made such a positive impression. My team and I appreciate you for choosing Jay Puppo State Farm and look forward to being here for you whenever you need us! Jay"
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Richard Pitt

July 20, 2026

5  out of  5
rating by Richard Pitt
"The service was very helpful and Definitely good for learning about valuable things. Overall friendly and excited about this help definitely recommend!!!"
We responded:
"Thank you for your kind words and the 5-stars, Richard! I'm thrilled that you found my team helpful and that your visit gave you valuable information. We believe in making insurance easy to understand, and I'm so glad you had a friendly, positive experience with us. My team and I appreciate the recommendation and look forward to being here whenever you need us. Thanks for choosing Jay Puppo State Farm! Jay"
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Tyler Brito

July 3, 2026

5  out of  5
rating by Tyler Brito
"⭐⭐⭐⭐⭐

Daniel made insurance surprisingly painless. Great guy, easy to work with, and actually knows his stuff. Highly recommend!"
We responded:
"Tyler, thank you for the 5-star review! We’re so glad to hear that Daniel made the process easy and straightforward, and that you felt confident in the coverage he helped you with.

We truly appreciate your recommendation—please don’t hesitate to reach out if you ever need anything. Jay"
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William Rasmussen

June 30, 2026

5  out of  5
rating by William Rasmussen
"50 years coverage with State Farm & coverage with Jay Puppo in Wilsonville since we moved to Wilsonville says it best. They have provided excellent service the whole time. Amber Markowski has been a very helpful Customer Care Representative and a pleasure to work with. She takes very good care of her customers and makes sure you get all the details correct so your coverage is correct! Highly recommend them."
We responded:
"Hi William,

Thank you for the wonderful 5-star review! We truly appreciate your loyalty over the years—50 years with State Farm and your continued trust with Jay Puppo State Farm since moving to Wilsonville.

We’re also glad to hear you’ve had such a great experience working with Amber. Her care and attention to detail truly help ensure your coverage is correct.

Thanks again for recommending us—our team is here for you anytime you need anything! Jay"
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Shirley Neiger

June 8, 2026

5  out of  5
rating by Shirley Neiger
"I was greeted by John & Christina to sit down while they explained & presented each of my policy coverages. They were both knowledgeable and friendly. By bundling all my coverage they saved me quite a lot overall. I'm very happy with the way & was treated me & the savings. My old company of 20 years didn't bother to say goodbye."
We responded:
"Hi Shirley,

Thank you so much for your 5-star review! We’re thrilled to hear that John and Christina were able to help you review your coverages and find meaningful savings through bundling. We truly appreciate your trust in Jay Puppo State Farm, and we’re glad you felt welcomed and well cared for from the start.

If you ever need anything, we’re here for you. Thanks again! - Jay"